Fearless Fitness Terms & Conditions

 

Welcome to Fearless Fitness. These Terms and Conditions set out the terms on which Fearless Fitness provides personal training, online coaching and related fitness services.

Please read these Terms and Conditions carefully before purchasing or using our services.

By purchasing, booking or using any Fearless Fitness service, you confirm that you have read and understood these Terms and Conditions and agree to be bound by them.

Where you purchase a service online, you will be required to acknowledge these Terms and Conditions before completing your purchase. Payment and/or completion of an order confirms your acceptance of these Terms and Conditions.

These Terms and Conditions do not affect any statutory rights you may have under UK consumer law.

1. Definitions

• “Fearless Fitness”, “we”, “us” or “our” means Fearless Fitness.

• “Client”, “you” or “your” means any individual purchasing, booking or participating in our services.

• “Services” means personal training, 1:1 training, duo training, online coaching, training programmes, fitness assessments, consultations, nutritional guidance and any other services provided by Fearless Fitness.

• “Session” means an individual personal training or other booked appointment.

• “Block Booking” or “Block Package” means a package containing a specified number of sessions purchased together at a package price.

• “Booking” means an appointment or service arranged between you and Fearless Fitness.

2. Website Use

2.1 The content of this website is provided for general information purposes and may be changed or updated from time to time.

2.2 You must not use the website for any unlawful or unauthorised purpose.

2.3 All content on the Fearless Fitness website, including text, photographs, graphics, logos, videos and other materials, is owned by or licensed to Fearless Fitness and must not be copied, reproduced, distributed or commercially exploited without prior written permission.

3. Services and Personal Training

3.1 Fearless Fitness provides fitness and exercise services designed to support clients in achieving their individual health and fitness goals.

3.2 Training programmes and exercise recommendations are provided based on the information supplied by you and your circumstances at the time.

3.3 Results vary between individuals and Fearless Fitness does not guarantee any particular weight loss, muscle gain, fitness level, performance outcome or other result.

3.4 You are responsible for following exercise instructions appropriately and communicating any concerns, discomfort or limitations to your trainer.

4. Health Screening and Participation

4.1 Before commencing training, clients may be required to complete a PAR-Q, health screening questionnaire, informed consent form and/or other relevant documentation.

4.2 You must provide accurate, complete and up-to-date information about your health, injuries, medications, medical conditions and any other circumstances that may affect your ability to exercise safely.

4.3 You must inform Fearless Fitness promptly if your health or circumstances change in a way that may affect your ability to participate safely.

4.4 You should seek appropriate medical advice before participating in exercise where you have any health concerns or where this has been recommended by a healthcare professional.

4.5 Fearless Fitness may refuse or postpone a training session where we reasonably believe that exercising would be unsafe or inappropriate.

5. Booking and Payment

5.1 Sessions must be booked in advance through the booking system or directly with Fearless Fitness.

5.2 Payment is required before or at the time of the session unless another arrangement has been agreed in advance.

5.3 Where you purchase a Block Package, payment must be made in full at the time of purchase unless otherwise agreed.

5.4 Prices for services are those displayed or quoted by Fearless Fitness at the time of purchase. Fearless Fitness reserves the right to change prices for future purchases.

5.5 A booking is considered confirmed once payment has been received or, where payment has not yet been made, once Fearless Fitness has expressly confirmed the booking.

5.6 Where a specific recurring time has been agreed, that time is reserved for you and may not be offered to another client while it remains booked.

6. Block Packages

6.1 Block Packages are offered at a package price and provide a reduced cost per session compared with purchasing individual sessions.

6.2 By purchasing a Block Package, you are purchasing the package as a whole and accepting the terms applicable to the package, including the commitment associated with reserving sessions in advance.

6.3 Block Packages are non-refundable once the first session has taken place, except where a refund is required by law, where Fearless Fitness is unable to provide the services purchased, or where Fearless Fitness agrees otherwise at its discretion.

6.4 This does not affect any statutory cancellation or refund rights that may apply to your purchase under UK consumer law.

6.5 Individual sessions within a Block Package cannot normally be exchanged for cash or refunded individually.

6.6 Fearless Fitness may, at its discretion, allow unused sessions to be transferred, rearranged or otherwise accommodated in exceptional circumstances. Any such arrangement is a goodwill gesture and does not create an ongoing entitlement to the same exception.

6.7 Block Packages are intended for the individual client who purchased them and cannot normally be transferred to another person without prior agreement from Fearless Fitness.

6.8 Where a Block Package has an expiry date or specified period of use, this will be communicated to the client at the time of purchase. Sessions should be used within that period unless an extension has been agreed.

7. Cancellations and Rescheduling

7.1 We understand that circumstances can change. Where possible, clients should provide at least 24 hours' notice when they need to cancel or rearrange a session.

7.2 Where a client cancels or requests to rearrange a session with less than 24 hours' notice, Fearless Fitness reserves the right to treat the session as used and/or charge the applicable session fee.

7.3 Failure to attend a scheduled session without prior notice will normally be treated as a late cancellation and the session may be charged or deducted from the client's Block Package.

7.4 Where Fearless Fitness is able to fill a cancelled appointment with another client, we may, at our discretion, offer a rearrangement or credit. This is not guaranteed.

7.5 Repeated late cancellations or missed appointments may result in Fearless Fitness requiring future sessions to be booked on a more flexible or ad-hoc basis, or declining to reserve recurring appointments.

7.6 Rescheduling is subject to Fearless Fitness's availability. We cannot guarantee that an alternative appointment will always be available, particularly following a late cancellation.

7.7 Where a client requires significant flexibility due to work, travel or other commitments, Fearless Fitness may recommend an alternative service structure, such as ad-hoc personal training or hybrid/online coaching.

8. Cancellation or Changes by Fearless Fitness

8.1 Fearless Fitness may need to cancel or rearrange a session due to illness, emergency, unforeseen circumstances or other circumstances outside our reasonable control.

8.2 Where Fearless Fitness cancels a session, we will provide reasonable notice where possible and will offer an alternative appointment.

8.3 If Fearless Fitness is unable to provide an alternative appointment, an appropriate refund or credit will be provided for the affected session, subject to any applicable legal rights.

9. Refunds

9.1 Refunds will be handled in accordance with these Terms and Conditions and applicable UK consumer law.

9.2 Nothing in these Terms and Conditions limits or excludes any statutory right you may have to a refund or other remedy.

9.3 Where a refund is agreed or legally required, Fearless Fitness will normally refund the relevant amount using the original payment method where reasonably practicable.

9.4 Where a client has received part of a service before exercising a statutory cancellation right, any refund may be adjusted where permitted by law to reflect the service already provided.

10. Consumer Cancellation Rights

10.1 Where a service contract is entered into at a distance or away from Fearless Fitness's business premises, you may have a statutory 14-day cancellation right under the Consumer Contracts Regulations, subject to applicable exceptions.

10.2 If you ask Fearless Fitness to begin providing services during the 14-day cancellation period, you may be required to pay for services provided up to the point at which you cancel, where permitted by law.

10.3 Where applicable, Fearless Fitness will provide the required information regarding cancellation rights before or at the time the contract is entered into.

10.4 Nothing in these Terms and Conditions removes or restricts a statutory consumer right.

11. Liability

11.1 Fearless Fitness will provide its services with reasonable care and skill.

11.2 Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

11.3 Subject to clause 11.2 and applicable law, Fearless Fitness will not be responsible for loss or damage arising from information or circumstances that you have failed to disclose, including undisclosed medical conditions, injuries or limitations.

11.4 Clients remain responsible for communicating relevant health information and following reasonable safety instructions during training.

11.5 Fearless Fitness does not guarantee any particular fitness, health, body composition or performance result.

12. Online Coaching

12.1 Online coaching may include training programmes, exercise guidance, progress tracking, messaging, check-ins, reviews and other agreed forms of support.

12.2 Online coaching does not constitute medical advice, diagnosis or treatment.

12.3 Training and nutritional guidance is provided for general fitness and wellbeing purposes and should be followed within the limits of your individual health and circumstances.

12.4 Clients are responsible for completing exercises safely and informing Fearless Fitness of any pain, injury, illness or other concern that arises.

12.5 Online coaching subscriptions or packages are subject to the specific pricing, duration and cancellation arrangements communicated at the time of purchase.

13. Privacy and Personal Data

13.1 Personal information collected by Fearless Fitness will be processed in accordance with our Privacy Policy and applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

13.2 Personal information will only be used for legitimate business, service delivery and administrative purposes and will not be shared with third parties except where permitted or required by law.

13.3 Clients should refer to the Fearless Fitness Privacy Policy for further information about how personal data is collected, stored and used.

14. Code of Conduct

14.1 Clients are expected to behave respectfully towards Fearless Fitness, its trainers, other clients and any other persons involved in the provision of services.

14.2 Harassment, threatening behaviour, discrimination, abusive conduct or deliberate disregard of reasonable safety instructions will not be tolerated.

14.3 Fearless Fitness reserves the right to refuse or terminate services where a client's conduct is inappropriate or creates a genuine safety or wellbeing concern.

14.4 Where services are terminated because of serious misconduct, any refund will be considered in accordance with the circumstances and applicable consumer law.

15. Intellectual Property and Training Programmes

15.1 Training programmes, written plans, exercise libraries, documents and other materials created by Fearless Fitness for a client are provided for that client's personal use.

15.2 Such materials must not be copied, distributed, resold, published or provided to another person without prior written permission from Fearless Fitness.

16. Changes to These Terms

16.1 Fearless Fitness may update these Terms and Conditions from time to time to reflect changes to our services, business practices or legal requirements.

16.2 The version of the Terms and Conditions that applies to a purchase will normally be the version made available to the client at the time the purchase is made.

16.3 Material changes to terms applying to an existing ongoing service arrangement will be communicated where required.

17. Complaints

17.1 If you have a concern or complaint regarding our services, please contact Fearless Fitness directly so that we can try to resolve the matter fairly and promptly.

17.2 We will consider complaints in good faith and seek to reach a reasonable resolution where possible.

18. Governing Law

18.1 These Terms and Conditions are governed by the laws of England and Wales.

18.2 Any dispute arising from these Terms and Conditions will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that may apply.

19. Acceptance of Terms

19.1 By purchasing, booking or using Fearless Fitness services, you confirm that you have had an opportunity to read these Terms and Conditions and agree to them.

19.2 Where a purchase is made online, you will be required to acknowledge these Terms and Conditions before completing the purchase.

19.3 Payment for a service or Block Package constitutes acceptance of these Terms and Conditions, provided that the Terms and Conditions were made available to you before the contract was entered into.

19.4 If you do not agree to these Terms and Conditions, you should not purchase or use Fearless Fitness services.

19.5 These Terms and Conditions do not affect your statutory rights as a consumer.

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Gift Voucher Terms & Conditions

Last updated: November 2026

1. About our gift vouchers

Fearless Fitness Fernwood gift vouchers can be purchased for personal training sessions at our private personal training studio in Fernwood, Nottinghamshire.

Available packages include:

• One personal training session: £45

• Five personal training sessions: £210

• Ten personal training sessions: £400

Each voucher entitles the holder to the specific service or package stated on the voucher. Vouchers cannot be used towards other services unless agreed in advance by Fearless Fitness Fernwood.

2. Purchasing and payment

All gift voucher enquiries must be submitted through our website or by contacting Fearless Fitness Fernwood directly.

Following an enquiry, we will confirm the requested package and provide payment instructions. Payment must be received in full before a gift voucher is issued.

Gift vouchers are not valid until payment has been received and the voucher has been issued by Fearless Fitness Fernwood.

All prices are stated in pounds sterling (£).

3. Voucher validity and expiry

Gift vouchers are valid for 12 months from the date of purchase, unless a different validity period is expressly stated on the voucher.

The expiry date will be displayed on, or communicated alongside, the voucher.

The recipient should contact Fearless Fitness Fernwood in good time before the expiry date to arrange their sessions. Sessions must be booked and completed within the validity period, subject to availability.

Expired vouchers cannot ordinarily be redeemed, and unused sessions may be forfeited. We may consider extensions at our discretion, including where exceptional circumstances apply.

Nothing in this section affects any rights the purchaser or recipient may have under applicable consumer law.

4. Booking and availability

All personal training sessions must be booked in advance and are subject to appointment availability.

Voucher holders should contact Fearless Fitness Fernwood directly to arrange their sessions. We recommend booking well in advance, particularly during busy periods.

Purchasing a voucher does not guarantee a particular appointment time or day. We will make reasonable efforts to accommodate the recipient's preferred times.

5. Cancellations and missed appointments

Once a session has been booked, our standard session cancellation policy applies. The applicable cancellation period and any consequences of late cancellation or non-attendance will be communicated when the appointment is arranged.

Late cancellations and missed appointments may result in the session being deducted from the voucher, in accordance with the cancellation policy provided at booking.

If Fearless Fitness Fernwood needs to cancel or rearrange an appointment, we will offer an alternative appointment where reasonably possible. A session will not be deducted from the voucher where the cancellation is our responsibility.

Nothing in this section limits any statutory rights the customer may have.

6. Refunds and cancellation rights

Gift vouchers are not ordinarily refundable or exchangeable for cash once the applicable cancellation period has passed, except where required by law or where a refund is otherwise agreed by Fearless Fitness Fernwood.

For purchases made online or at a distance, consumers may have a statutory 14-day cancellation right. The applicable rights and any exceptions will depend on the nature of the purchase and the circumstances.

Where a purchaser requests that a service begins during a statutory cancellation period, any required consent and applicable cancellation arrangements will be handled in accordance with consumer law.

If a purchaser is entitled to a refund under applicable law, we will process it in accordance with those legal requirements.

7. Gifting and transferring vouchers

Gift vouchers may be purchased for another person. The purchaser should provide the recipient's name when requested so that the voucher can be personalised.

Before a voucher is personalised or redeemed, please contact Fearless Fitness Fernwood if you wish to change the intended recipient. We will consider reasonable requests to transfer a voucher to another person.

Once a session has been booked, any change of recipient must be agreed with Fearless Fitness Fernwood in advance.

Vouchers must not be resold commercially or used for promotional purposes without our prior written permission.

8. Lost, damaged or duplicate vouchers

Please contact Fearless Fitness Fernwood if a voucher is lost, damaged or accidentally deleted.

Where we can verify the original purchase and confirm that the voucher has not already been redeemed, we may issue a replacement.

We reserve the right to refuse duplicate redemption where a voucher has already been used or where we have reasonable grounds to suspect fraud or misuse.

9. Health, safety and suitability

Personal training sessions are tailored to the individual, their experience, goals and relevant circumstances.

Before starting training, the recipient may be asked to complete appropriate health screening and provide relevant information to help ensure that sessions are suitable.

The trainer may adapt, postpone or decline a session where there is a reasonable concern about the participant's safety or suitability to exercise. Where appropriate, the participant may be advised to seek guidance from a qualified healthcare professional before continuing.

Purchasing or receiving a voucher does not guarantee that every exercise or training programme will be suitable for every individual.

10. Changes to services and circumstances beyond our control

We will make reasonable efforts to deliver the services described on the voucher.

If circumstances prevent us from providing a booked session, we will contact the recipient to arrange a suitable alternative.

If we are unable to provide the purchased service, we will discuss an appropriate resolution with the purchaser or voucher holder, including a refund where required by law.

We will not use these terms to exclude or restrict liability where doing so would be unlawful.

11. Consumer rights

These terms are intended to explain how Fearless Fitness Fernwood gift vouchers operate. They do not affect any rights that consumers have under applicable UK consumer protection legislation.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

12. Contact us

If you have any questions about purchasing, redeeming or using a Fearless Fitness Fernwood gift voucher, please get in touch.